Ordering from Mylands is simple:
Pick Your Paint Type – Select which paint is best for your project. Not sure? There’s a handy guide on the product page.
Select Your Size – Choose amount of paint you need. Our paint calculator can help you if you’re not sure.
Add to Cart – Once you’ve made your selections, click “Add to Cart”
Checkout – Review your basket, then proceed to checkout to enter your delivery and payment details.
Place Your Order – Confirm your order, and you’ll receive an email with your order details and delivery information.

We strive to show our colours as true to life as possible. However, colours can appear differently depending on your screen colour settings, natural light (e.g, a bright south-facing room), and how the paint is applied (eg, colour drenching compared to a white ceiling).

We always recommend testing a sample before purchasing your full paint order to ensure you’re happy with the final colour in your space, as we are unable to accept returns on paints as each is made-to-order.

Mylands paints are made to order, once the paint has been tinted we will be unable to cancel your order. If the order has not been dispatched, we can always add items to it.

On the checkout page of the website there is a box to add discount codes or gift cards.

On mobile, this is in the ‘order Summary’ tab at the top of the checkout page.

Yes, we have an showroom located in West Norwood, London where you are able to shop our entire range and get paints made-to-order.

Our products are stocked in various other locations, please check our Stockist Map to find your nearest Mylands supplier.

If you are having problems checking out, then please contact our customer service team either by phone on +44 208 670 9161 or use the contact form here.

We accept all major credit cards and debit cards.

You can safely pay using credit/debit cards, Apple Pay, Google Pay, Shop Pay, Klarna or Mylands gift cards knowing your information is handled securely.

Mylands uses secure payment providers and encryption to keep your card details safe, fully meeting global payment security standards.

You can safely pay using credit/debit cards, Apple Pay, Google Pay, Shop Pay, Klarna or Mylands gift cards knowing your information is handled securely.

Yes , Mylands now offers Klarna as a payment option, allowing you to shop now and pay later. Simply select Klarna at checkout and follow the instructions to choose your preferred payment plan.

Yes, you can add discount codes or gift card codes at the checkout stage.

For our full shipping details please refer to our Delivery & Returns page.

UK delivery times are:
1-2 days for samples pots & wood finishes
2-3 days for paint

Please allow up to 11 days for International orders.

For our full shipping details please refer to our Delivery & Returns page.

We currently do not offer express delivery.

We currently ship internationally to Germany, and Austria.

For online orders, you should receive an email with tracking information once your order has been dispatched from our warehouse, or you can login to your account to retrieve the tracking information.

For order placed over the phone, please contact customer service for tracking information.

Please contact our customer service team either by phone on +44 208 670 9161 or use the contact form here.

Please contact our customer service team either by phone on +44 208 670 9161 or use the contact form here.

We do not accept returns on paint purchases as these are made-to-order.

All other items can be returned within 28 days of order, in their original packaging for a full refund. We cannot accept returns if the product has been opened. Cost of returns are at the customer’s expense.

If an item is faulty or damaged please contact our customer service team either by phone on +44 208 670 9161 or use the contact form here, for a refund or replacement.

Mylands paints are made to order, once the paint has been tinted we will not accept returns. For any other items, please get in touch with our customer service team either by phone on +44 208 670 9161 or use the contact form here with your order number and we will be happy to arrange your return.

Please note that there is a 15% admin fee applicable to returns.

Once we receive your return, please allow 3 working days for the funds to be returned to the payment method used to place the order.

If an item is faulty or damaged please contact our customer service team either by phone on +44 208 670 9161 or use the contact form here, for a refund or replacement.

No, you can checkout as a guest without creating an account. Simply add your items to the basket, enter your shipping and payment details, and place your order.

Creating an account is optional, but it can make future orders faster, allow you to track your order history, and save your details for next time.

Go to the login page of the website.
Click “Forgot your password?”
Enter the email address associated with your account and click Submit.
Check your email inbox for a password reset link. (Be sure to also check your spam/junk folder.)
Click the link and follow the instructions to create a new password.

Once complete, you can log in with your new password.

You can contact our customer service team either by phone on +44 208 670 9161 or using the contact form here.

Our customer service team is available Monday-Friday, 9am-5pm.